Operational Processes Review and Improvement
As businesses grow, they need new and better processes to manage their business as they service their customers while trying to grow. And they need to shed processes that have become obsolete. This is hard to do when you are in the weeds of providing for your customers.
Let us take a look at your processes to help you be more efficient while ensuring you minimize business risk. How much time is spent doing things that might be automated? How much re-work is done because of lack of communication between departments? How many times does a task move from one person to the next, or one department to the next?
We look at all your processes and workflows to help mitigate communication bottlenecks, find where energy is being wasted, and create opportunities to be more efficient. Fixing operational processes has deep impacts: employees are happier when things run smoothly and they feel they are making a valuable impact, which reduces turnover. Having the answers at your fingertips moves problem solving along and allows you to respond to customers faster. Better processes with appropriate data collection can provide insights into your business' profitability, expenses, and sales/marketing impacts.
Pulling from our toolbox of EOS, Six Sigma, project management, IT, coaching, culture building, and just years of success, we can apply solid business practices and establish good habits to make your company run like a well-oiled machine.

